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Accessibility statement

Last updated: November 9, 2026

On this page

Looking for work should not depend on how you see, hear, move or read. velai aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard the European Accessibility Act points to through EN 301 549. This page says where we are against that, what we know is not yet right, and how to tell us when something gets in your way.

Where we stand

velai is partially conformant with WCAG 2.2 level AA. Most of the site meets it. The gaps we know of are listed below. This is our own assessment: no outside auditor has reviewed the site.

This statement covers the website at velai.app: job search, the job and company pages, your résumé and tracker, account settings, the blog and the help pages. It was last written on November 9, 2026.

How we check

  • We run the axe-core accessibility checker against WCAG 2.0, 2.1 and 2.2 levels A and AA on twelve main pages (job search, pricing, about, the blog, the connect page, privacy, terms, contact, sign-in, the research page and one comparison page), in a desktop window and a phone window. Our last run was on November 9, 2026.
  • A few of the rules are re-run after every release by our regression tests: how the job results list is built for screen readers, the tab links in the tracker, and underlined links inside paragraphs on the privacy page.
  • Automated checks find only part of what can go wrong. They cannot tell you whether a page makes sense read aloud, so this page does not claim a screen-reader review we have not done.

Known gaps

These are the problems our last run found and we have not yet fixed:

  • Tab controls on the sign-in page and the connect page. The selected tab points to a panel that is not on the page until you pick it, which some screen readers may announce as a broken reference.
  • Command boxes on the connect page. When a command is wider than the screen it scrolls sideways, and the box cannot be focused with a keyboard on its own.

Content we do not write is outside what we can fix directly. Job listings are shown as the employer published them, so their headings, images and formatting are the employer's. Sign-in steps that are hosted by our sign-in provider, and the Cloudflare check on some forms, follow their own accessibility practice.

Tell us when something stops you

If a page, a button or a form does not work for you, email hello@thesubspace.io or use the contact page. Tell us the page, what you were trying to do, and the device and assistive technology you use if you are happy to say. We read every message, and we will tell you what we can fix and what we cannot.

If you are not satisfied with our reply, you can raise it with the authority in your country or region that handles accessibility or consumer complaints.

Changes

We update this page when we fix a gap or find a new one, and change the date at the top when we do. Our terms and privacy policy are the other two documents that describe how the service works.